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FAQs

Q
Do you source components from authorized distributors?
A

We procure components from official authorized channels. Counterfeit, refurbished and dismantled parts are strictly prohibited.


Q
Will you replace components without confirmation?
A

Any alternative materials require written customer approval before use. No unauthorized replacement.


Q
Do you support customer-supplied materials?
A

Yes. We offer PCBA assembly with customer-provided components.


Q
Can you provide full material traceability?
A

Yes. Material batches are recorded in Oracle ERP, supporting complete traceability.


Q
Do you provide free DFM review before production?
A

Free pre-production DFM analysis is provided to optimize manufacturability and reduce risks.


Q
What design files do you accept?
A

We support Gerber, BOM and CPL files for prototype and mass production.


Q
Can you help optimize circuit layout?
A

Our engineering team supports layout suggestions and design revisions.


Q
What testing equipment do you have?
A

We are equipped with SPI, AOI and X-Ray to detect soldering quality and hidden defects.


Q
Can you do conformal coating and aging testing?
A

Yes. Custom three-proof coating, aging and moisture-proof testing are available.


Q
Do you follow IPC manufacturing standards?
A

All production follows standard IPC workmanship requirements.


Q
Do you outsource most processes?
A

Core SMT production lines are in-house. Key processes are not outsourced.


Q
What is your typical production lead time?
A

Standard lead time is short. Urgent prototype orders are supported.


Q
Are there any hidden fees?
A

Quotations are transparent. Stencil fees and manufacturing costs are clearly listed without extra charges.


Q
Do you offer discounts for repeated orders?
A

Yes. Long-term repeat orders are eligible for reasonable price optimization.


Q
What is your production yield?
A

We maintain stable yield. Strict inspection is performed before shipment.


Q
How to handle defective boards?
A

We support failure analysis, targeted rework and reasonable after-sales solutions.


Q
Can you sign an NDA?
A

Yes. We sign NDA to protect customer drawings, BOM and project confidentiality.


Q
Are your products RoHS compliant?
A

All finished products meet RoHS requirements for overseas export.


Q
Do you provide full box build assembly service?
A

Yes, we offer one-stop box build assembly, including PCBA mounting, cable wiring, structural assembly and final packaging.


Q
What kind of products can you assemble?
A

We assemble industrial controllers, water treatment equipment, smart home devices, New energy equipment ,lighting controller,alarm system,Garden care equipment,smart pet device,health monitoring device,out-door sports devices and electronic finished products.


Q
Can you support low-to-medium volume box build?
A

Yes, both prototype trial assembly and mass box build are available.


Q
Do you handle internal wiring and cable harness assembly?
A

We complete internal wiring, custom cable harness assembly and orderly routing.


Q
Can you assemble plastic / metal housing?
A

Metal and plastic enclosure assembly, screw locking and fitting are supported.


Q
Do you provide adhesive dispensing and thermal paste application?
A

Thermal paste dispensing, fixed gluing and insulation treatment are included.


Q
Do you perform full functional testing after assembly?
A

Final functional testing, power-on testing and aging tests are conducted before shipment.


Q
Can you customize burn-in aging test for finished units?
A

Customized aging cycles are available according to customer test standards.


Q
How do you control defects during assembly?
A

Standard assembly SOP, inline inspection and final QC ensure stable quality.


Q
Can you source structural parts, cables and housings?
A

We can source enclosures, connectors, wires and peripheral components.


Q
Do you accept customer-supplied parts for assembly?
A

Yes, we provide assembly service with customer-provided parts.


Q
Will alternative parts be used without confirmation?
A

No component substitution without customer’s written approval.


Q
Can you do custom labeling, serial number printing?
A

Custom barcode, serial number labeling and product marking are supported.


Q
Do you support neutral packaging or customized packing?
A

Neutral packing and customized gift box packaging are available.


Q
Can you ship finished goods to overseas warehouses?
A

We support worldwide shipping and delivery to customer overseas warehouses.


Q
Can you sign NDA for the whole assembly project?
A

NDA is available to protect your structural design and product information.


Q
How to solve assembly quality problems after delivery?
A

We provide troubleshooting, rework and professional after-sales support.


Q
Can you source housing, heatsink, cables and connectors?
A

We provide one-stop sourcing for enclosures, heat sinks, wires and mechanical parts.


Q
Who is responsible for defective incoming parts?
A

We perform incoming QC. Defects from customer-supplied parts will be reported in advance.


Q
Can you mix customer BOM and your sourced parts?
A

Mixed material supply is acceptable with clear incoming inspection.


Q
Can you print serial number, QR code and barcode?
A

Custom SN, QR code and barcode labeling for unit traceability are supported.


Q
Private label and custom packaging available?
A

Private labeling, neutral packing and customized customer packaging are offered.


Q
Do you support anti-shock inner packaging?
A

EVA foam, anti-shock packaging protect finished units during overseas shipping.


0086-755-23215983-2006
4F B5 XuJingChang Industry Zone HaoYe Rd. No.39, XinHe Street, FuYong District, Shenzhen, China